Policies


 

POLICIES 

 

♥   Please allow 3-7 business days for processing time before expecting your order to ship.

♥   Due to the nature of our products and COVID-19, unfortunately, we DO NOT accept returns.

♥   Replacement products and refunds may be issued at our discretion.  

♥   Please contact us, using the 'Contact Us' button in the right upper corner, or by emailing us at sales@blackandkawaii.com, if you have any questions or issues with your order.

(Please allow 1-3 business days for response time). Please be sure to include your name, order number, and a valid email address where you can be reached.

♥   Lastly, PLEASE READ ALL INGREDIENTS PRIOR TO PURCHASING OUR PRODUCTS. While most of our products are cruelty-free, natural and vegan friendly, we do use a variety of oils such as sweet almond and avocado oil.

We will not be held liable for any reactions or sensitivities that may occur when using our products. Please be safe and keep this in mind dolls.  

Thank you for shopping with us B&K Dolls! 

💕